Midday Dog Walks: Midday dog walks may be cancelled by 9:00 am on the day of the visit with no charge.
Pet Sitting Visits: A cancellation fee of $25 will apply to all reservations cancelled within four days of the start date.
Overnight Visits: Due to the exclusive nature of our overnight bookings, a 50% cancellation fee will be assessed for all cancellations within thirty (30) days of the start date.
Weather Related: Regularly scheduled midday dog walks are cancelled (at no charge) when Fairfax County schools or Federal Government are closed due to inclement weather. If you must work and need a walk during these times, please call the office and we will make every attempt to arrange a visit, while considering the safety of our sitters.
Please make sure your driveway and sidewalk are clear, so that your dog walker can access your home safely.
Every effort will be made to continue pet sitting (vacation) visits during inclement weather. It is important that we have a local contact number (neighbor or close friend or relative nearby) who may be called upon to assist in severe weather.